The www.hotelcert.com site is published by:
AFNOR CERTIFICATION Simplified Joint Stock Company with sole shareholder (S.A.S.U) with capital of € 18,187,000
RCS Bobigny 479 076 002
Registered Office:
11, rue Francis de Pressensé
93571 SAINT DENIS LA PLAINE CEDEX France
Tel. : +33 (0)1 41 62 80 00
Publication Director: Florence MEAUX, Director of AFNOR CERTIFICATION
Production:
This site is hosted by AFNOR, 11, rue Francis de Pressensé – 93571 SAINT DENIS LA PLAINE CEDEX France. Tel. : +33 (0)1 41 62 80 00.
Terms of use
The purpose of the www.hotelcert.com site is to inform hotels and tourism professionals about HOTELcert certification, AFAQ SERVICE CONFIANCE certification and about commitments under this certification.
It enables the general public to find out about the certification process and commitments, consult the list of businesses certified under the HOTELcert standard, send messages of satisfaction, claims or requests for information.
AFNOR CERTIFICATION, as owner of the www.hotelcert.com site, undertakes to maintain the site and use its best endeavours on a daily basis to ensure the reliability of information placed on this site.
By accessing, browsing or using this site, the user acknowledges having read these conditiions and agrees to be bound by their terms.
Intellectual property
- In the directory of businesses certified under the AFAQ SERVICE CONFIANCE HOTELcert standard
Pursuant to prevailing law concerning protection of intellectual property and databases, this indicative list belongs exclusively to AFNOR CERTIFICATION. Accordingly, any person connected to the network and who consults the list of establishments certified under HOTELcert, expressly acknowledges beforehand that he undertakes not to use and/or exploit the list of establishments certified under the AFAQ Service Confiance HOTELcert standard for direct or indirect commercial purposes without the prior express agreement in writing of AFNOR CERTIFICATION.
AFNOR CERTIFICATION reserves the right to amend or correct the content of documents published on this site at any time and without notice, and declines any liability for any lack of precision, inaccuracy or omission concerning information available on the site, and more generally for any direct or indirect loss or damage, whatever its cause, origin, nature or consequence, sustained by any person as a result of accessing or being unable to access the site, or use of the site and/or credit accorded to any information deriving directly or indirectly from the site.
- Editorial content of www.hotelcert.com site
All information provided on the Hotelcert site (documents contained on the site and all items created for the site) is the exclusive property of AFNOR CERTIFICATION, its subsidiaries and affiliated entities and is subject to copyright law as from its provision to the public on this web server. Copies of documents contained on this site may only be made for information purposes and exclusively for strictly private use. No licence, nor any right other than to consult the site is granted to any person in respect of intellectual property rights. Reproduction of site documents is authorised exclusively for private and personal information purposes: any reproduction or use of any copy made for any other purpose is expressly prohibited.
Unless otherwise stated, company names, logos, products and marks referred to on this site are the property of AFNOR and/or AFNOR CERTIFICATION. Their appearance shall not grant any licence or right of use in any way of the said marks, which may not therefore be used without the prior written consent of AFNOR or its successors in title.
„ The following are subject to the prior written consent of AFNOR:
- extraction, by permanent or temporary transfer, of all or a qualitatively or quantitatively substantial part of the contents of the databases to another medium, whatever the means or form thereof;
- re-use by provision to the public of all or a qualitatively or quantitatively substantial part of the contents of the databases, whatever the form thereof.
Generally any extraction or re-use of data for commercial purposes or distribution to third parties is prohibited.
„ The following are authorised:
- extraction or re-use of a qualitatively or quantitatively non-substantial part of the content of databases; this provision may not however be interpreted as authorising repeated and systematic extraction or re-use of qualitatively or quantitatively non-substantial parts of database content.
In general, utilisation of the database in compliance with the database purpose is permitted.
Any other utilisation not expressly authorised or any total or partial representation of this site, whatever the process used, is strictly prohibited without the prior written authorisation of AFNOR or AFNOR CERTIFICATION and will amount to breach of copyright penalised by articles L.355-2 et seq, French Intellectual Property Code.
- Photographs appearing on www.hotelcert.com
Photographs and images of hotels and establishments appearing on the site are non-contractual. These images and their attributes may be modified by AFNOR without notice. AFNOR displays photographs on its website provided by hotels and similar establishments listed under the HotelCert standard; it is not the creator of the photographs and declines any liability concerning the holding of rights. It is the exclusive responsibility of the managers of hotels and similar establishments to arrange any authorisation necessary before providing such photographs to AFNOR CERTIFICATION.
Any re-use or modification of a photograph or accompanying caption is subject to the prior written agreement of the author. No photograph may be used for advertising purposes without authorisation. If you manipulate an image you are creating a "derivative" work. Under prevailing copyright law, the creator of an original work is deemed to be the owner of the copyright. You will not therefore hold the copyright in any derivative work if you do not own the original work. Any re-working is therefore subject to the agreement of the author pursuant to article L.122-4, French Intellectual Property Code.
The site endeavours to ensure that the information it distributes is accurate and up-to-date and declines any liability for any lack of precision, inaccuracy or omission and for any loss or damage resulting from fraudulent insertion by a third party entailing modification of information provided.
Notice and disclaimer
AFNOR CERTIFICATION reserves the right to modify, suspend, restrict or temporarily stop access, without notice, to all or part of the www.hotelcert.com site, including in particular the content, functionalities or times of availability.
The services and data accessible on this site are provided exclusively for information purposes. While all steps have been taken to ensure the reliability of information contained on this site and while AFNOR CERTIFICATION undertakes to apply all human, technical and financial resources to ensure the reliability of references published on the site, AFNOR CERTIFICATION shall accept no liability for any inaccuracy or incompleteness of information provided on this site, use of information being at the user’s risk, and shall in no circumstances be held liable for any error, omission or inaccuracy in, unavailability of or failure to display information. The information shall not in any circumstances constitute any assertion, guarantee or undertaking by the publisher.
Links to other sites
1) Use by AFNOR CERTIFICATION of information from sites outside www.hotelcert.com.
Any link to another site, or use on this site of logos belonging to a third party or editorial content published in the press or on other websites has been the subject of prior express authorisation in writing on paper or in electronic form.
AFNOR CERTIFICATION does not garantee in any way the accuracy, completeness or exhaustiveness of information provided on this site, including any hypertext links or any other computer link used, directly or indirectly, from its site.
2) Use of information from www.hotelcert.com by other sites
AFNOR CERTIFICATION shall not permit any hypertext link to http://www.hotelcert.com from any other site without prior authorisation. Any such request must be made by e-mail to: afaq@afnor.org, provided that it concerns a link to a site editorially related to the content of the HOTELcert site. In such case, the owner of the website using Hotelcert editorial data is asked to establish, by quoting the source, a contextual hypertext link using the "source: HOTELcert" expression from the page of its site concerned to our site http://www.hotelcert.com, so that the user may in particular verify that the Hotelcert source data is in fact current.
Legal declaration and personal data
Certain HOTELcert information services are accessible to users on registration via forms. By completing these forms, you are providing personal data which we keep strictly confidential. See our "personal data" charter.
Pursuant to the French Data Protection and Privacy Act (loi "Informatique et Libertés") n°78-17 of 6 January 1978 as amended in August 2004, users are informed that they have a right of access and objection to and modification and deletion of any data concerning them. These rights may be exercised by writing to:
AFNOR CERTIFICATION
AFNOR, 11, rue Francis de Pressensé – 93571 SAINT DENIS LA PLAINE CEDEX France
This site has been declared to CNIL (French Data Protection Authority: http://www.cnil.fr), in application of article 22 of the above French Data Protection Act, under number 779161.
Information transmitted by you to us is intended for the exclusive use of the HOTELCERT system or its successors in title.
Cookies
Users are informed that when accessing www.hotelcert.com, information may be temporarily stored in memory or on the hard disk so as to optimise website browsing. Users acknowledge having been informed of this practice and authorise its use by AFNOR CERTIFICATION. Users may nonetheless disable use of these cookies by changing the browser settings.
HOTELcert hoteliers guarantee you service with a smile, from your very first contact right through to your departure.
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HOTELcert hoteliers are at your disposal to make your stay as comfortable as possible.
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Whether you are taking a week-end away, are on holiday or travelling on business, HOTELcert hoteliers give you all the practical information you need.
> Find out more.
HOTELcert hoteliers guarantee you irreproachable cleanness, ensuring excellent conditions of hygiene throughout your stay.
> Find out more.
HOTELcert hoteliers guarantee you irreproachable cleanness, ensuring excellent conditions of hygiene throughout your stay.
> Find out more.
HOTELcert hoteliers guarantee you controlled quality of all the services available in their hotels throughout your stay.
> Find out more.
